Ilkley Live Privacy Policy

At Ilkley Live, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you how we handle and look after your personal data when you visit our site and sign up for our services, and tells you about your privacy rights and how the law protects you.

What Data We Collect

Performers & Venue Managers

When you log onto our site, we will retain the email address that you provide via the account creation process. If you sign in via Facebook, Google, or Apple, they will do their usual information collection around your usage.

When you create listings for the Ilkley Live Programme, we store the information you provide. This includes your name, email address, phone number, and the other information that you input.

This information is used to facilitate contact between performers, venues, and organisers and will be shared between these parties as required. For example, a venue will see contact details for a performer for the purpose of scheduling their performances at the venue, or performers will see contact details for venues, for the purpose of contacting them about scheduling their performances.

Everyone Else

If you choose to sign up to our mailing list, we will retain your name, email address and whether you have said you are a performer, venue, or both.

How We Use Your Data

Ilkley Live Website

We will only use your personal data for the purposes of running Ilkley Live and operating our site. This includes managing your account and providing you with the services you have requested. We will not share your data with third parties for marketing or any other purposes.

The performances that you select as part of your “Personal Programme” are stored locally on the device upon which you select them, and are not transmitted to us or stored by us.

We use Fathom privacy focused analytics to understand how the website is used, and to improve it. This collects no personally identifiable information, and does not track you elsewhere around the Internet.

Mailing List

If you choose to sign up to our mailing list, your name and email address will be used for the purposes of sending you relevant updates and information from Ilkley Live. You can unsubscribe from this list at any time. The mailing list is stored and processed via Mailchimp.

Your Rights

You have the right to access, correct, delete, and restrict the use of your personal data. You also have the right to complain to a data protection authority about our collection and use of your personal data.

By using our site and services, you agree to the collection and use of information in accordance with this privacy policy.

Deletion of personal data

If you wish us to delete the data we have about you, then please get in touch via email and we’ll implement your request as soon as possible, but no later than fourteen days after your email is received. Once done, we’ll reply to your request email to confirm deletion.